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PATIENT INFORMATION

EVERYTHING YOU NEED TO KNOW ABOUT YOUR PHYSICAL THERAPY VISITS FROM START TO FINISH

physical therapist working on the mid back

WELCOME TO MOTION PHYSICAL THERAPY

Thank you for choosing Motion Physical Therapy for your rehabilitative needs. As our patient, you are our partner in rehabilitation. Together, we will work as a team to reach your goals. 

At times, the road to recovery may present challenges, but with our expert knowledge and resources, Motion PT will be there to make sure your body performs at its peak-today, tomorrow, and beyond.

WHAT TO EXPECT

Depending on your condition, a typical PT session will last approximately 60 minutes. Here are a few important things to keep in mind:

• Remember to wear clothes that are suitable for your treatment

• If you are running late, please call and let us know


• Please notify us at least a day in advance if you need to cancel


• All new patients and clients will be required to provide valid photo identification (Driver’s License, State ID, Passport, School ID) in addition to their insurance card.


• Upon arriving, we ask that you check in with the front desk and have a seat until your therapist meets you.

• As a courtesy to other patients, please turn off or silence cell phones during treatment.
Physical therapist working on shoulder
physical therapist working on a neck

BILLING PROCEDURES

As a courtesy we will check and verify your health insurance benefits for physical therapy. Please note that insurance quotes are not a guarantee of benefits or coverage. We encourage you to review and confirm your rehabilitation benefits with your insurance company as they may differ from your standard medical coverage. The following is intended to help you better understand our billing process:

1. Your therapist will complete your visit note and forward the charges to our billing department.
2. Our billing department then submits these charges to your insurance company for reimbursement.
3. Motion PT generally receives payment within 30-60 days.
4. Motion PT will provide you with an invoice after your insurance has paid or made a decision on services rendered (usually within 30-60 days).

EVALUATION AND FOLLOW UP TREATMENTS

During your first visit, your therapist will conduct an initial evaluation to assess your current condition. Your initial evaluation may consist of objective findings and testing followed by an appropriate treatment plan, encompassing a home-exercise program, and discussing the length and frequency of your rehabilitation. A copy of your Initial Evaluation will be sent to your physician. You and your therapist, in cooperation with your physician, will determine what goals are to be achieved during physical therapy. To ensure clear and concise communication to your doctor and insurance provider, your therapist will use electronic documentation during each visit to document your treatment and progression toward these goals.

Although it depends on your diagnosis and general condition, your follow-up appointments may consist of:

• Therapeutic Exercises – Exercises designed to improve your impairments
• Manual Therapy – hands on therapy to improve mobility, range of motion, flexibility
• Modalities (Electrical & Thermal) – Ultrasound, electric stimulation, hot/cold packs
• Review of your home- exercise program and your goals
• Patient Education – explaining what is causing your condition and how to resolve or control it
• Functional/Activity-Specific Exercises – how to perform regular activities while preventing flare-ups

physical therapist working on a shoulder
physical therapist working with a patient

WHEN SESSIONS END

Your therapist will complete a Progress Summary that will either be mailed or faxed to your physician, so please keep us informed of any upcoming follow-up visits you have with your doctor. This letter will inform your physician of your progress in therapy and will generally give one of the following recommendations:

Continue Physical Therapy: A request for the approval of additional physical therapy for a specified amount of time. Generally, your physician signs a prescription that is attached to your Progress Note and returns it to us. The prescription is necessary in order to continue with care. As a courtesy to you, we will contact your physician’s office for an additional prescription. However, it is ultimately your responsibility to follow up with your physician to ensure the prescription is signed and returned to our office.

Discharge from Physical Therapy: A recommendation to discharge you from therapy. Your physician may choose to discharge you if you have met your goals, are no longer progressing in therapy, or at her/his discretion.

FREQUENTLY ASKED QUESTIONS

Physical therapy is a method of treatment for certain physical impairments, disabilities, and injuries. You can expect a thorough evaluation by a physical therapist who will create a plan of treatment for your specific diagnosis.

Frequency of attendance is dependent upon your diagnosis and your physician’s recommendation. However, a typical plan of care for physical therapy includes attendance three times per week for four to eight weeks. Regular attendance produces better outcomes for the patient when compared to inconsistent attendance.

We are contracted with all major national, regional and local insurances except:

Health Plan of San Joaquin (HPSJ), Medcore/Omni, Humana

You will be provided a written handout that will explain your PT benefits, co-pays, co-insurance and deductible liabilities. If you have deductibles or co-pays, a bill will be mailed to you 30-60 days after the completion of your treatments.

Appointments for physical therapy vary in length depending on your diagnosis(es) and activity level. Typical appointments are approximately one hour in length.

Comfortable clothing that you are free to move in; sneakers are preferred in our gyms. Please make sure the body part that you will be seen for is accessible for the therapist. Jeans and skirts are not appropriate clothing for PT.

You will fill out paperwork specific to your diagnosis to give your therapist an understanding of your history. Your therapist will then complete a thorough evaluation that could potentially include diagnostic testing and strength and range of motion measurements. You may be started with some exercise and treatment with modalities (heat, ice, electrical stimulation, ultrasound, etc.). It is at this visit that the frequency and duration will be determined.

Your photo ID, insurance card(s), physician’s referral/prescription.

We can accommodate patients who speak: English, Spanish, Hindi and Punjabi.

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